Why am I not getting the OTP code on my phone and how can I fix it?
If you’re having trouble receiving the OTP (One-Time Password) code on your phone while using two-factor authentication (2FA) for your account, here are some tips that may help:
Restart your phone:
Give your phone a quick restart. This can refresh your network connection and might help the OTP message come through.
Check your network signal:
Make sure you have a strong mobile connection. If the signal is weak, try moving to an area with better reception.
Clear message storage:
If your SMS inbox is full, it might block new messages. Delete some old messages to free up space.
Resend the OTP:
Request a new code again through the login page.
Contact your mobile service provider:
Some carriers may block shortcodes or international messages. Contact your provider to confirm if there are restrictions or technical issues on their end.